The 5 key principles of Lean

The 5 key principles of Lean, as explained originally by the MIT group ( Jim Womack et al ) after 5 years and $5 million in research of the Toyota Production System. They are of course 1. Identify Value to your customer of your service or product 2. Understand your value-stream 3. Implement ‘pull’ or JIT in your value stream 4. Create Flow in your value-stream 5. Strive for perfection in your processes with continuous…

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Are we heading in the right direction ? Good Performance Measurements are key !

Defining and using the correct Key Performance Indicators, better known as KPIs,  is vital to the success of any organization.    It is impossible to run a Lean Six Sigma program in your company without defining and using the correct KPIs. The right KPIs are ‘the compass’ that shows you if you are heading in the correct direction as an organization. I was recently introduced to someone who understands this better than anyone.  She is…

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Design for Lean Six Sigma : 2 day introduction course

Lean Six Sigma Training Ltd ( UK ) now offers a 2-day introduction course to DFLSS,  Design for Lean Six Sigma.  This training is critical for moving the concepts of Lean Six Sigma from existing process improvement and into new product development and new process development.   The course is built upon the ICOV ( Identify, Characterize, Optimize, Validate ) methodology as set out by Kai Yang in his seminal work ‘Design for Six Sigma : A Roadmap for…

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Quality Function Deployment and Design for Six Sigma

A nice clear example of a ‘House of Quality’ (HOQ) which is the primary tool used in the methodology of ‘Quality Function Deployment’ (QFD) used for the design of new products and services. This particular QFD is showing the Customer Requirements for a Village Volvo Car Sales service. Analysis shows that Training is the most important function to meet customer requirements ( score of 127 ) and also shows comparison with other Volvo dealer. For…

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