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Research Papers related to Lean Six Sigma and Operational Excellence test

iLSSi is committed to education and research. This section is devoted to communicating research papers related to Lean Six Sigma and Operational Excellence.

Jiju Antony Lean Six Sigma iLSSi

Jiju Antony : Professor of Quality Management, Heriot Watt University

Our iLSSi leader for research and education services is:
Professor Jiju Antony (BE, MSc, PhD, FIOM,FRSS,FCQI,FISSP)
Professor of Quality Management and LSS Master Black Belt

  • busniness process

    A Business Process Change framework – a case study of Dow Chemicals

    A business process change framework for examining the implementation of six sigma: a case study of Dow
    Chemicals. Jaideep Motwani Ashok Kumar Jiju Antony, (2004),”A business process change framework for examining the implementation of
    six sigma: a case study of Dow Chemicals”, The TQM Magazine, Vol. 16 Iss 4 pp. 273 – 283. Ricardo Banuelas Coronado, Jiju Antony, (2002)

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  • business process

    Can Six Sigma be the cure for our ailing NHS ?

    Mehmet Tolga Taner, Bülent Sezen, Jiju Antony, (2007),”An overview of six sigma applications in healthcare industry”, International Journal of Health Care Quality Assurance, Vol. 20 Iss 4 pp. 329-340 http://dx.doi.org/10.1108/09526860710754398 Alessandro Laureani, Malcolm Brady, Jiju Antony, (2013),”Applications of Lean Six Sigma in an Irish hospital”, Leadership in Health Services, Vol. 26 Iss 4 pp. 322-337 http://dx.doi.org/10.1108/ LHS-01-2012-0002

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  • business process

    Critical Failure Factors of LSS

    Critical failure factors of Lean Six Sigma: a systematic literature review. Saja Albliwi Jiju Antony Sarina Abdul Halim Lim Ton van der Wiele. M.P.J. Pepper, T.A. Spedding, (2010),”The evolution of lean Six Sigma”, International Journal of Quality & Reliability Management, Vol. 27 Iss 2 pp. 138-155 http://dx.doi.org/10.1108/02656711011014276 Jaiprakash Bhamu, Kuldip Singh Sangwan, (2014),”Lean manufacturing: literature review and research issues”

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  • Determining the essential characteristics of Black Belts

    Determining the essential characteristics of Six Sigma Black Belts: Results from a pilot. Jiju Antony Alex Douglas Frenie Jiju Antony, (2007),”Determining the essential characteristics of Six Sigma Black Belts”, The TQM Magazine, Vol. 19 Iss 3 pp. 274 – 281. Ricardo Banuelas Coronado, Jiju Antony, (2002),”Critical success factors for the successful implementation of six sigma projects in organisations”, The TQM Magazine, Vol. 14 Iss 2 pp. 92-99 http://dx.doi.org/10.1108/09544780210416702

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  • Use of DMAIC in a transactional environment

    Application of Six Sigma DMAIC methodology in a transactional environment. To cite this document: Jiju Antony Anmol Singh Bhuller Maneesh Kumar Kepa Mendibil Douglas C. Montgomery, (2012),”Application of Six Sigma DMAIC methodology in a transactional environment”, International Journal of Quality & Reliability Management, Vol. 29 Iss 1 pp. 31 – 53

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  • busniness process

    Key Ingredients for the Effective Implementation of Six Sigma-MBE

    Key ingredients for the effective implementation of Six Sigma program. Emerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.

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  • busniness process

    Leadership and LSS – Jiju Antony

    Alessandro Laureani & Jiju Antony (2015): Leadership characteristics for Lean Six Sigma, Total Quality Management & Business Excellence. To cite this article: Alessandro Laureani & Jiju Antony (2015): Leadership characteristics for Lean Six Sigma, Total Quality Management & Business Excellence, DOI: 10.1080/14783363.2015.1090291 To link to this article: http://dx.doi.org/10.1080/14783363.2015.1090291

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  • busniness process

    Quality and Reliability Engineering International – An Application of Six Sigma to reduce waste

    This paper presents a real case study illustrating the effective use of Six Sigma to reduce waste in a continuous film line. It illustrates in detail how the project was selected, and how the define, measure, analyse, improve and control phases of the Six Sigma DMAIC methodology were carried out. Several tools and techniques were employed during the
    course of the project.
    The success of this Six Sigma case study can be attributed to the following key factors:
    (1) Six Sigma methodology is an effective problem solving strategy;
    (2) management involvement and commitment;
    (3) project selection and its link to business goals;
    (4) training and teamwork;
    (5) project progress tracking and monitoring.

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  • busniness process

    Reducing Patient Waiting Time in Outpatient Department Using Lean Six Sigma Methodology

    This article addresses the issue of longer patient waiting time in the outpatient department (OPD) of a super specialty hospital attached to a manufacturing company in India. The purpose of this paper is to demonstrate the power of LSS methodology in a hospital environment to reduce ‘patient waiting time in outpatient department (OPD)’ of a large hospital attached to a manufacturing company. The next section provides the readers with the details of the case study.

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  • Criticisms, Research Gaps & Emerging Trends of Six Sigma

    This article reports the key criticisms, emerging trends and fundamental research gaps of Six Sigma. Professor Jiju Antony and Michael Sony illustrate how, despite its many critics, we can further grow Six Sigma methodology despite the fact it was developed over 30 years ago in Motorola. This paper elucidates 12 major themes of criticisms on Six Sigma. Based on the findings, 16 research directions are offered. Amidst the plethora of literature review on the success of Six Sigma, this is the first comprehensive systematic literature review on the criticisms of Six Sigma. The authors firmly believe that such criticisms will help the academicians as well as the practitioners to understand some of the rudimentary gaps in implementing Six Sigma as a business improvement strategy.

    Date of Publication: 08 February 2019

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  • busniness process

    Winning Customer Loyalty in an Automotive Company through Six Sigma : Case Study

    This case study deals with the reduction of casting defects in an automotive engine. The problem was tackled using a Six Sigma DMAIC problem-solving methodology. The basic equation of Six Sigma, Y = f (x), defines the relationship between a dependent variable ‘Y ’ or the outcome of a process and a set of independent variables or possible causes which affect the outcome. In the present case study, ‘Y ’ is the high customer dissatisfaction
    due to an unacceptable number of casting defects in the engine..

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